What to Expect from Your First Credit Counselling Session

A credit counselling session is an important first step in finding the right debt solution. With the right help, you can learn exactly where you are with your money and how to get to a better place financially. While it can be intimidating to face financial problems, and it may make you feel uncomfortable, talking to a credit counsellor can help you find peace of mind knowing you are making the right decisions with your money to avoid problems in the future.

The information below will help you better understand what you should expect from your first credit counselling session. Once you have read through the provided information, call Consolidated Credit to get on your own path to financial recovery at to speak with a trained credit counsellor. You can also get started online by completing a request for a Free Debt Analysis.

Choose Your Contact Method

Choosing how you work with Consolidated Credit is a matter of personal preference. Although you can meet with a trained counsellor in person, many consumers choose to do their session over the phone or online because of convenience.

The following chart provides a list of benefits of calling to speak with or visiting a credit counsellor directly versus taking the first step online.

The credit counsellor will walk you through the evaluation process to avoid uncertainty. You can provide the information required to complete your debt evaluation at your own pace.
There will be more transparency with what the credit counsellor is looking at in your finances and during the analysis process. You will have plenty of time to gather the account information you need without someone waiting for you on the phone. Without feeling rushed, you may be able to use accurate numbers for budget analysis instead of estimates.
You speak with your credit counsellor early in the process so you can start to develop a relationship with the advisor who will be helping you get out of debt. You don’t have to complete your debt analysis in one session. If you are busy, you can complete the analysis in a way that works for your schedule.
You can complete your analysis immediately so you can rest easier knowing that you have a clear answer about the right debt solution for your needs before you get off the phone or leave the office.

Either way, your journey to financial recovery starts with a credit counselling session that analyzes your debt, the causes behind it and your budget to help you determine the easiest and most effective way out of debt.

What Do I Need for My First Session?

To complete your evaluation, the credit counsellor will need the following types of information:

  1. Your net (take home) income
  2. The current balance, APR and current payment for each credit card debt
  3. The monthly payment on other debts and obligations, such as your mortgage and utility bills
  4. Budget estimates of your spending on regular monthly expenses, such as food and gas
  5. The credit counsellor may also review your credit report to see where you are with your credit rating and profile

Your credit counsellor uses this information to determine the best way for you to get out of debt. Debt solutions can vary widely from one solution to the next, so a thorough analysis is always needed to determine ways to move forward.

What to Expect When You Enroll?

If a debt management program is decided to be the best debt solution for you, the credit counsellor will be able to tell you how much you will pay each month on your reduced debt payment and how long it should take to complete the program to help you get started.

The credit counsellor who speaks with you to complete your first credit counselling session will be the counsellor you work with all the way through your program. Each month, you pay the credit counselling agency a single monthly payment, and they will distribute the payment amongst your creditors. On your behalf. In addition, the credit counsellor will negotiate with creditors to lower your interest rates and remove any penalties or fees that have been applied to your account.

During your program, if you have further questions, your credit counsellor is available to help. Additionally, if you have a change in situation and have trouble meeting your monthly payment, the counsellor can assist you on how to stay on track.

If you are ready to get started, call Consolidated Credit at to speak with a trained credit counsellor or take our Free Debt Analysis online and a counselor will contact you.

Consolidated Credit Counseling Services of Canada, Inc has been verified as the owner or operator of the Web site located at www.consolidatedcredit.ca. Official records confirm Consolidated Credit Counseling Services of Canada, Inc as a valid business. Call us today and see what we can do for you.

We are a proud member of the Canadian Association of Credit Counselling Services (CACCS), the national voice for not-for-profit credit counselling services. As a CACCS member, you can trust that our trained credit counsellors strive to provide the best in professional, independent and unbiased personal finance services. We’ve helped hundreds of thousands of Canadians find relief from debt. Call us today to find out if we can help you.

Consolidated Credit Counseling of Canada is proud to be a member and support the Toronto Board of Trade. Founded in 1845, the Toronto Board of Trade is Canada’s largest local chamber of commerce. We share their vision, passion and commitment to serving the community and to foster economic and social welfare of the City of Toronto. Call us today and see what we can do for you.

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Consolidated Credit Counseling Services of Canada is accredited by the Canadian Centre for Accreditation – a national organization responsible for ensuring excellence in community service. We meet CCA’s high standards of service and accountability. Give us a call today and find out what we can do for you.

We are proud members of the Ontario Association of Credit Counseling Services (OACCS). OACCS sets the standard of required expertise for the financial counseling industry and the only organization to offer the exclusive professional designation of Accredited Financial Counsellor Canada (AFCC). With over 500,000 people helped, you can be assured that we can find the right solution for you. Call us today.

Time tested and customer trusted. Consolidated Credit Counseling Services of Canada, Inc has been a BBB Accredited Business since 2008 and has a current A+ rating. Call us today and see what we can do for you.

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AFCC (Accredited Financial Counsellor Canada)

AFCC (Accredited Financial Counsellor Canada) is a distinguished professional designation, indicating that a counsellor has successfully completed the program and has specialized knowledge, unique skills and expertise as a qualified Credit Counsellor.

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