Getting Started FAQ

Here are the most commonly asked questions we get about starting with a credit counselling session

A credit counselling session is an important first step towards finding debt relief. A trained credit counsellor can advise you on how to make the right financial decisions for your particular situation.

This How to Get Started FAQ section shares the answers to the most common questions we are asked about getting started with a credit counselling session.

Q: What do Consolidated Credit trained counsellors do? How can they help me?

Credit counsellors determine the steps needed to face problems with debt, even if you decide not to enroll in a debt management program or continue with the credit counselling process. When you feel uncomfortable or stressed about your situation, it can feel almost impossible to deal with your financial problems. However, having a consultation is the first step in finding an appropriate debt relief solution.

Q: What do I need for my first session?

To complete your initial evaluation, you will need to bring the following information with you to show the credit counsellor:

Your credit counsellor will use this information to advise you on ways you can get out of debt for your particular situation. Since debt solutions can vary, a full analysis is necessary to determine your next steps.

Q: How will I contact your credit counsellors?

Deciding how you want to work with your trained financial counsellor is up to you. If you wish, you may meet with a trained counsellor in person, but many consumers decide to have their sessions over the phone or online because of convenience. By speaking over the phone, you can complete your analysis right away so you don’t have to stress any further about finding a clear answer to your debt problem. If contacting a counsellor online, you don’t need to complete your debt analysis in one session, so if you have a busy lifestyle, this option may allow you more time. Either way, your path to financial recovery with your credit counsellor will help you figure out the best way to get you out of debt.

Q: Is there a fee for getting started?

There is absolutely no fee to get started with your free debt analysis.

Q: Are my sessions with the credit counsellors confidential?

Yes. Consolidated Credit provides confidential assistance to Canadian individuals and families struggling with debt problems.

Q: When will I know if a debt management program is right for me?

At the end of your session, you will know if a debt management program is decided to be the best choice for you. The credit counsellor will be able to tell you how much you will need to pay per month on your reduced debt payment, as well as how long it will take to complete the program.

Consolidated Credit Counseling Services of Canada, Inc has been verified as the owner or operator of the Web site located at www.consolidatedcredit.ca. Official records confirm Consolidated Credit Counseling Services of Canada, Inc as a valid business. Call us today and see what we can do for you.

We are a proud member of the Canadian Association of Credit Counselling Services (CACCS), the national voice for not-for-profit credit counselling services. As a CACCS member, you can trust that our trained credit counsellors strive to provide the best in professional, independent and unbiased personal finance services. We’ve helped hundreds of thousands of Canadians find relief from debt. Call us today to find out if we can help you.

Consolidated Credit Counseling of Canada is proud to be a member and support the Toronto Board of Trade. Founded in 1845, the Toronto Board of Trade is Canada’s largest local chamber of commerce. We share their vision, passion and commitment to serving the community and to foster economic and social welfare of the City of Toronto. Call us today and see what we can do for you.

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Consolidated Credit Counseling Services of Canada is accredited by the Canadian Centre for Accreditation – a national organization responsible for ensuring excellence in community service. We meet CCA’s high standards of service and accountability. Give us a call today and find out what we can do for you.

We are proud members of the Ontario Association of Credit Counseling Services (OACCS). OACCS sets the standard of required expertise for the financial counseling industry and the only organization to offer the exclusive professional designation of Accredited Financial Counsellor Canada (AFCC). With over 500,000 people helped, you can be assured that we can find the right solution for you. Call us today.

Time tested and customer trusted. Consolidated Credit Counseling Services of Canada, Inc has been a BBB Accredited Business since 2008 and has a current A+ rating. Call us today and see what we can do for you.

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AFCC (Accredited Financial Counsellor Canada)

AFCC (Accredited Financial Counsellor Canada) is a distinguished professional designation, indicating that a counsellor has successfully completed the program and has specialized knowledge, unique skills and expertise as a qualified Credit Counsellor.

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