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Credit Management

Understanding how to build or re-build a good credit history is very important to being successful with your personal finances. Consolidated Credit Counseling Services of Canada, Inc. offers a variety of articles or downloadable booklets to help Canadians learn more about managing their credit.

Make The Most Of Your Credit Score

Credit Inquiries

Anytime a lender, creditor or employer checks your credit report, an inquiry is created. Although the number of recent inquiries is not a major factor in a credit score, too many inquiries in the last six months to a year can negatively impact your score so it's best to avoid applying frequently for new credit.

The following types of inquiries do not hurt your credit score:

  • Consumer-initiated inquiries, which occur when you order your own credit report or score.

  • Promotional inquiries, which are created when your file is reviewed for a pre-approved credit card or line of credit.

  • Employment or insurance related inquiries.

To avoid penalizing consumers who shop for mortgages or car loans, inquiries for these types of loans within a short period of time are grouped together and often count as a single inquiry. There is no such buffer, however, for inquiries generated by applying for credit cards.

How Will Credit Counselling Affect My Credit Score?

Many people worry that their credit will be damaged if they enter a debt management program through a credit counselling service. In fact, their credit score may stay the same or actually improve if they successfully stick to the repayment plan. There are several reasons for this:

  1. Fair Isaac Co., creator of the widely used FICO scores, does not consider the fact that a consumer is in a counselling program when calculating a credit score.

  2. Many creditors will not report anything to the credit bureaus that indicates that an account is being repaid through a counselling agency.

  3. Some creditors will "re-age" accounts that are behind when a consumer enters a counselling program and sticks with it for several months. That means the late payments immediately prior to beginning the counselling program may be removed.

  4. By entering a credit counselling program you may avoid further late payments, credit problems and even bankruptcy - all of which can significantly hurt your credit.

  5. If you successfully pay down your debt through a counselling program, your credit score can improve since the amount of debt you carry is one of the major factors in calculating a credit score.

A warning: While you are paying your debts through a counselling agency, you still remain legally liable to the creditor for those payments. If the counselling agency pays creditors late, or doesn't pay them at all, your credit report will suffer. Choose a reputable counselling agency with a track record of paying creditors on time.


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We are a proud member of The Canadian Association of Credit Counselling Services (CACCS), the National Voice for Not-For-Profit Credit Counselling. As a CACCS member, you can trust that our Certified Credit counsellors and Financial Fitness Coaches will provide the best in professional, independent and unbiased personal financial expertise. We’ve helped over 500,000 people with their debts issues, call us today and see what we can do for you.
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