What Services Do We Offer?

Here are the answers to some commonly asked questions about Consolidated Credit’s services

Consolidated Credit has helped over 500,000 people tackle their debt. But how exactly do we do that? Here is a list of frequently asked questions about our services. If we seem like the right fit for you, be sure to call us at and speak to a trained credit counsellor about how you can regain control of your finances. You can also get started by taking our Free Debt Analysis online.

What kinds of debt can you help me with?

We help Canadians pay down all types of debt, including unsecured debt; usually credit cards or lines of credit, store cards, and even some payday loans.

What happens when I call?

Dial and you’ll be speaking with a trained credit counsellor – we pride ourselves on answering the phone the first time you call and we all know how frustrating it can be to be placed on hold or wait for a call back. Our service is streamlined and speedy enough so that you can call us on a lunch break and you can be assured we won’t waste your valuable time.

What will the counsellor ask?

The counsellor will ask for a break-down of your debts and your monthly budget. Be ready with debt balances and the names of your creditors, your monthly expenses, and your monthly take-home income. They will analyze your situation and offer solutions. If a debt management program is the best option for you and you select it, they can sign you up if you decide to move forward.

How can a debt management program help me?

In short, you’ll pay off all your debts in full quicker and at lower interest rates. We do this by combining all of your debt payments into one monthly bill. We keep your payments low by negotiating lower interest rates with your creditors to 0-10% per cent. Some clients may have their monthly payments reduced by 30 to 50 per cent.

How long will a debt management program take?

The typical debt management program lasts 3 to 5 years. This is a short and manageable time period compared to the drawn-out years (or decades) that it will take if you are only making minimum monthly payments, dealing with finance charges and penalty APRs. Try our credit card debt calculator to see how long it will take you to pay off your credit card debts if you only make minimum payments.

Can’t I do all of this myself?

There are many options for do-it-yourself debt management, and our trained counsellors can help you pursue those options. Balance transfers with your credit card and debt consolidation with a bank are examples of do-it-yourself debt consolidation, but, they may be costly or you may get declined. Learn more about do-it-yourself options here.

After I’m enrolled in the program, am I on my own?

Absolutely not. We have a dedicated and knowledgeable client service team that is ready to help you with any issues that may arise. You may have questions about your payments, or you may need to adjust your payment schedule. You are always welcome to speak to an expert, non-judgmental client service associate.

I’m sick of being harassed by collection agencies – can you help?

Once you are enrolled in our program, the calls will stop. You don’t need to put up with the daily hassle of collection calls; our program should stop these calls because your creditors are getting paid on a regular basis. Signing up with Consolidated Credit shows your creditors that you intend to pay back your balances in full.

Once I’m finished and debt free, how do I know this won’t happen again?

Throughout our program, our counsellors will offer education support to help you learn the ins-and-outs of personal finance. With the use of our program and resources, our clients develop the good habits of sticking to a budget and avoiding credit card overuse, and they often carry these tools for the rest of their lives.

Can you help me rebuild my credit?

Enrolling in a debt management program will help you rebuild your credit in a few different ways. One, it will help ensure that you are making regular payments, on time. Also, over time it will reduce your overall debt-load, which is an important factor in your determining your credit rating. Finally, unlike a consumer proposal or bankruptcy, a debt management program means that you are paying back your balance in full.

If this sounds good to you, give us a call at to speak with a trained credit counsellor today. You can ask more questions, explore your options, and learn about how we can get you out of debt. You can also try our Free Debt Analysis online to get started today.